A psychologist who begins working with a young boy who has suffered a near-fatal fall finds himself drawn into a mystery that tests the boundaries of fantasy and reality.

Lizzie Richfield is at a crossroads when she lands a job as house manager for the exquisite Ashford Estate in the Virginia countryside. While preparing the place for sale, Lizzie plans one final Christmas Eve gala for the Marley family, though they seem to be a family in name only. There’s Kip Marley, who never met a party he didn’t like; Robert, the handsome but all-business executor of the estate; Sloane, who arrives with her two young children, sans husband, and the 90-year-old matriarch, Pippa, a spitfire who doesn’t want to put the house up for sale at all. As Lizzie is inserted into the home and the lives of the Marley family, she finds herself drawn to Robert — even as Kip pursues her. Can she navigate her suddenly complicated love life, while helping mend family feuds and maybe teaching all the true spirit of Christmas?