At the height of her career, investigative journalist Hannah Dunbar finds herself wondering what would have been had she stayed with the love of her life, Ben, 10 years before. When Santa Claus hears her “what ifs?” as a Christmas wish, he transports Hannah to a version of her life where she and Ben started a family.

Emma, the lucky recipient of a recent heart transplant, sets out to find the identity of her donor only to learn that it was her estranged cousin, who may have been murdered.

Sophie Bennett begins a new holiday tradition of spending every holiday at the Evergreen Inn and Ski Lodge, which she inherited from her parents. Evergreen Inn is a special place filled with people who cannot make it home for the holidays or who have had such wonderful experiences that it has become their home-away-from-holiday-home. This Christmas, Sophie will meet an unforgettable family, and her own life will be forever changed.